Terms of Service

Last updated: October 1, 2026

1. The service

ConversiyaLive provides hosted analytics software on a subscription basis. Features available depend on the selected plan.

2. Accounts

You are responsible for keeping your credentials secure and for all activity under your account.

3. Acceptable use

You must have a lawful basis for collecting data on your websites and must not send sensitive personal data such as payment card numbers or health information.

4. Fees

Subscriptions are billed monthly or annually in advance. Fees are non-refundable except where required by law.

5. Availability

We aim for 99.9% monthly availability of the dashboard and collection endpoints. Enterprise plans include a contractual SLA.

6. Liability

To the extent permitted by law, our total liability is limited to the fees paid in the 12 months preceding the claim.

7. Contact

Questions about these terms: legal@conversiyalive.com.